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Customer Support
TestBox
November 18, 2021
Preparing for the holiday rush: 7 tips for customer support teamsPreparing for the holiday rush: 7 tips for customer support teams
By Diana Potter | 4 min read
November 17, 2021
Sam’s interview on Nathan Latka’s podcastSam’s interview on Nathan Latka’s podcast
By Pedals | 10 min read
November 11, 2021
What founders can do to build a supportive and engaging cultureWhat founders can do to build a supportive and engaging culture
By Andrew Nguyen | 6 min read
November 4, 2021
Our three favorite Dixa featuresOur three favorite Dixa features
By Pedals | 4 min read
November 4, 2021
Our three biggest challenges with DixaOur three biggest challenges with Dixa
By Pedals | 5 min read
October 14, 2021
Sam's interview on Zonecast Episode 284: TestBoxSam's interview on Zonecast Episode 284: TestBox
By Pedals | 10 min read
October 7, 2021
Seven Critical Traits to Look for in a Support Team LeaderSeven Critical Traits to Look for in a Support Team Leader
By Sam Senior | 5 min read
September 29, 2021
A Fireside Chat with the CEO and Co-Founder of TestBoxA Fireside Chat with the CEO and Co-Founder of TestBox
By Pedals | 10 min read
September 22, 2021
How to set up your first SLA like a proHow to set up your first SLA like a pro
By Diana Potter | 6 min read
September 15, 2021
Our three biggest challenges with FreshdeskOur three biggest challenges with Freshdesk
By Pedals | 5 min read
September 8, 2021
Our three favorite Freshdesk featuresOur three favorite Freshdesk features
By Pedals | 5 min read
September 1, 2021
How we’re building a user-first productHow we’re building a user-first product
By Sam Senior | 5 min read
August 30, 2021
Comparing pricing and other features beyond TestBox Comparing pricing and other features beyond TestBox
By Pedals | 5 min read
August 25, 2021
5. Testing customer support platforms to choose the best one5. Testing customer support platforms to choose the best one
By Diana Potter | 4 min read
July 21, 2021
Our four biggest challenges with HubSpotOur four biggest challenges with HubSpot
By Pedals | 4 min read
July 14, 2021
Our four favorite HubSpot featuresOur four favorite HubSpot features
By Pedals | 4 min read
June 30, 2021
Let’s talk about TestBox in a nutshellLet’s talk about TestBox in a nutshell
By Pedals | 6 min read
June 23, 2021
Our three biggest challenges with Zendesk Our three biggest challenges with Zendesk
By Pedals | 6 min read
June 16, 2021
Our three favorite Zendesk features Our three favorite Zendesk features
By Pedals | 5 min read

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