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Intercom
Intercom
Overview

Do more with Intercom

Intercom describes itself as the Engagement OS—an open channel for customers to speak with businesses—on their terms. Intercom provides companies with a unified inbox across chat, email, and more. Their mission is to break down silos, and unify data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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Pricing

Intercom Pricing

Intercom’s pricing is based on seats and monthly reach. To get access to pricing on their Support, Marketing and Sales solutions, you’ll need to reach out to Intercom.

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Intercom

Starter

Who it's best for:
Best for very small businesses.
$74/month
2 agents included. $19/mo for each additional agent.
  • 1000 people reached/month
  • Shared inbox
  • Saved replies and macros
  • Conversation ratings and tags
  • In-product messages

Intercom

Other packages

Who it's best for:
Best for larger organizations that want more features
Depends on company
Contact Intercom for more information
  • Intercom offers 3 different types of packages:
  • Support, includes: live chat, SLA rules, conversation/resolution bots
  • Customer Engagement, includes: outbound email, push notifications, A/B testing
  • Marketing, includes: live chat for sales, conversational chatbot, conversation routing rules
Intercom
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Reviews

Intercom Reviews

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed.

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Learn More About Intercom

Discover more useful tips, news, and customer stories in these blog posts.

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Kelly Ling
Customer Experience
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