Compare HubSpot Service Hub: Pricing, Features, UI, & More

Overview

How TestBox Works

TestBox lets you test drive HubSpot Service Hub and up to four of its competitors side-by-side. You’ll get a live, real trial of each product, all prepopulated with sample data and real use cases so you can see exactly how the products would work if they were fully implemented at your company.

Add live chat to your website to interact with customers, meet their expectations, and resolve their issues in real time. Using the conversations dashboard, your whole team will be able to manage customer communications at scale through a universal, collaborative, inbox that aggregates customer chats, emails, and more.

Service Hub helps you consolidate and organize valuable information and then make it available to your customers in the way that is easiest for them to consume. This may be via a Google search, live chat, or a robust video powered knowledge base.

Service Hub helps you truly understand your customers needs and the actions you should take to improve their well being. The customer feedback tool helps you identify your happiness customers, and enroll them into content and campaigns that build social proof into your marketing and lend you credibility.

Pricing

Compare HubSpot Service Hub pricing vs. other tools

Product	Free Plan Available?	Starter Plan	Mid-Range Plan	Advanced Plan
HubSpot Service Hub	Yes, includes 1 shared inbox	$45/month for 2 paid users	$450/month for 5 paid users	$1,200/month for 10 paid users
Zoho Desk	Yes, for up to 3 users	$7-$14/user/month	$23/user/month	$40/user/month
Gorgias	No	$10-$60/month for 50-300 tickets/month	$360/month for 2,000 tickets/month	$900/month for 5,000 tickets/month
Intercom	No	$74/month	Custom	Custom
Trengo	No	$18/user/month	$29/user/month	$41/user/month
Front	No	$19-$49/seat/month	$99/seat/month	$229/seat/month
Help Scout	Yes, for startups and nonprofits	$20/user/month	$40/user/month	$60/user/month
Zendesk	Yes, for startups	$49/agent/month	$79/agent/month	$99/agent/month
Freshdesk	Yes, for up to 10 agents	$15/agent/month	$49/agent/month	$79/agent/month
Dixa	No	$39/agent/month	$89/agent/month	$139/agent/month

Reviews

HubSpot Service Hub Reviews

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed.

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Leslie

Peters

CTO

Small-Business (50 or fewer emp.)

Incentivized Review

Verified User

May 22, 2022

"This is the review heading"

What do you like best about Freshdesk?

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What do you dislike about Freshdesk?

What problems is Freshdesk solving and how is that benefiting you?

Leslie

Peters

CTO

Small-Business (50 or fewer emp.)

Incentivized Review

Verified User

May 22, 2022

"This is the review heading"

What do you like best about Freshdesk?

What do you dislike about Freshdesk?

What problems is Freshdesk solving and how is that benefiting you?

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Immeasurably helpful!

"Buying software will be way better now that I can play around in a sandbox environment to see what is intuitive, easy to use, and how each solution is differentiated."

Kelly Ling

Customer Experience, DoorDash

Everyone should use TestBox!

"We didn't have to sign up for multiple trial accounts, didn’t get contacted by salespeople, and TestBox put in sample data to get us started."

Michael Cox

Director of Engineering, ProfitWell

Seriously, use TestBox!

"The time savings are astronomical! It's fantastic to be able to compare products side-by-side in a single pane of glass, with dummy-data pre-filled and specific features highlighted and pre-built."

Paul Tucker

Director of Customer Support, EveryoneSocial

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