Test drive Help Scout before you buy

Discover everything Help Scout has to offer without the slide decks, sales pitches, or demos. Reclaim the purchasing process and feel confident in your decision. See how Help Scout works on your terms with TestBox.
Help Scout
Help Scout
Overview

Do more with Help Scout

Help Scout was built for businesses looking to always do right by their customers. Companies with customer-centric values—from small businesses, new startups, nonprofits, and high-growth organization—turn to Help Scout to build better relationships with their customers.

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Pricing

Help Scout Pricing

Learn more about Help Scout’s pricing model.

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Help Scout

Standard

Who it's best for:
For small teams just getting started.
$20/month
Price is per agent.
  • Live chat
  • Custom reports
  • Automated workflows
  • Custom properties
  • Beacon help widget

Help Scout

Plus

Who it's best for:
For teams experiencing rapid growth.
$35/month
Price is per agent.
  • All Standard features, plus:
  • Custom fields
  • Advanced permissions
  • Teams
  • Unlimited reporting history

Help Scout

Pro

Who it's best for:
For enterprise-level clients.
$60/month
Price is per agent.
  • All Plus features, plus:
  • Unlimited mailboxes
  • Unlimited Doc sites
  • Enterprise security
  • HIPAA compliance
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Reviews

Help Scout Reviews

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed.

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Learn More About Help Scout

Discover more useful tips, news, and customer stories in these blog posts.

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Immeasurably helpful!

"Buying software will be way better now that I can play around in a sandbox environment to see what is intuitive, easy to use, and how each solution is differentiated."

Kelly Ling
Customer Experience
Immeasurably helpful!

Everyone should use TestBox!

"We didn't have to sign up for multiple trial accounts, didn’t get contacted by salespeople, and TestBox put in sample data to get us started."

Michael Cox
Director of Engineering
Everyone should use TestBox!

Seriously, use TestBox!

"The time savings are astronomical! It's fantastic to be able to compare products side by side in a single pane of glass, with dummy-data pre-filled and specific features highlighted and pre-built."

Paul Tucker
Director of Customer Support
Seriously, use TestBox!

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