Buying software will be way better now that I can play around in a sandbox environment to see what is intuitive, easy to use, and how each solution is differentiated.

TestBox is unique, as far as I can tell, in its ability to bring the entire software evaluation process into a single platform. You select who you want to evaluate and TestBox creates all the prepopulated sandboxes you and your team need and provides a detailed tour through these platforms to understand what exactly you are looking at. It also offers the ability to have multiple people on your team, take their own notes about what they like and don’t like and collate that into a final report with all the information you’d need.

[When buying support software] it took us months to schedule the demos and the calls before we got hands on. Even then only two out of eight vendors let us try the product.

The biggest benefit is being able to choose software confidently, knowing that I've evaluated it comprehensively (while not spending a ton of time).

We didn't have to sign up for multiple trial accounts, didn’t get contacted by salespeople, and TestBox put in sample data to get us started.