Test drive Zoho Desk before you buy

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Zoho Desk
Zoho Desk
Overview

Do more with Zoho Desk

Zoho Desk helps businesses manage customer communication across multiple channels, including: phone, email, live chat, SMS text, social media, and more. With Zoho Desk, support teams are able to assign calls to agents based on their department or team, automatically route calls to agents that the customer is familiar with, and enables you to deliver exceptional customer experiences.

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Pricing

Zoho Desk Pricing

Regardless of what plan you’re on, companies will have access to unlimited seats. Learn more about Zoho Desk pricing model.

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Zoho Desk

Free

Who it's best for:
Support teams just getting started.
$0/month
Includes up to 3 agents.
  • Email ticketing
  • Customer management
  • Help Center
  • Private knowledge base
  • Predefined SLAs

Zoho Desk

Standard

Who it's best for:
Developing and growing customer service teams.
$20/month
Price is per agent.
  • All Free features, plus:
  • Social & community tickets
  • Public knowledge base
  • Workflow, assignments, & supervised rules
  • Customer happiness ratings

Zoho Desk

Professional

Who it's best for:
Large and established customer service teams.
$35/month
Price is per agent.
  • All Standard features, plus:
  • Agent collision
  • Round-robin ticket assignment
  • Multilingual knowledge base
  • Ticket templates
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Reviews

Zoho Desk Reviews

Customer service software that makes it easy to manage and connect with customers, and truly help them succeed.

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Learn More About Zoho Desk

Discover more useful tips, news, and customer stories in these blog posts.

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