Privacy Policy

Effective Date: May 1, 2021

By accessing or using the TestBox services, you are agreeing to the terms and conditions listed here. If you are using the TestBox services as an employee, agent, contractor or affiliate of a corporation or similar entity, then you acknowledge that you have the authority to sign for and bind such entity in order to accept the terms of this agreement.  

This Privacy Policy describes the ways TestBox Inc. (“TestBox”) collects, uses, and discloses information about you through TestBox’s websites and services (the “Services”). In this Privacy Policy “you” refers to individuals who use TestBox’s Services. By using the Services, you consent to the processing of your information described in this Privacy Policy.

Information Collected

TestBox collects information from individuals who visit TestBox’s web site(s) (“Visitors”) and individuals who register to use the Services (“Users”). When you reach out to us asking for more information about our Services, or when you register to use our Services, we require you to provide personal contact information (such as name, company name, address, phone number, and email address), and depending on the third-party tool you are testing through TestBox, we may require you to provide credentials related to your account with that third-party tool provider. Anything that you provide to TestBox that can be used (directly or indirectly) to identify an individual is referred to as “Personal Data.” In addition to the information provided by you, TestBox may also collect information from you while you are on the TestBox website and while you are using the Services, which may include analytics tracking, web beacons, cookies, embedded web links and other common information-gathering tools (“Data Tools”). These tools collect certain standard information that your browser sends to the Services such as your browser type and language, access times, and the address of the website from which you arrived at a TestBox website. They may also collect information about your Internet Protocol (IP) address, clickstream behavior (i.e. the pages you view, the links you click, and other actions you take in connection with the Services) and product information. TestBox may also use some of these Data Tools in emails sent from TestBox and therefore may collect information using these tools when you open the email or click on a link contained in the email. Finally, TestBox may from time to time work with third-party ancillary service providers in the course of its business (for example, third-party marketing support tools, etc. that collect non-personally identifiable information and/or Personal Data through TestBox’s website, emails, and third-party websites). Some of these third-party marketing support tools may follow your online activities over time by collecting usage data through the Data Tools. They use this information to provide ads about products and services tailored to your interests. You may see these ads on other websites. The process with these third-party marketing support tools helps us manage and track the effectiveness of our marketing efforts over time. You may opt out of these third party marketing partners’ targeted advertising using the following links: http://www.aboutads.info/choices/, http://www.networkadvertising.org/choices/ and https://www.youronlinechoices.eu/ if located in the European Union.

Use of Information Collected

TestBox uses Personal Data to perform the Services requested, including:


Sharing of Information Collected

TestBox does not share, sell, rent, or trade Personal Data with unrelated third parties for their promotional purposes. TestBox does share limited Personal Data with third party tools that you have signed up for or indicated interest in through the Services (such as name and email) for verification purposes. For a list of tools currently supported, please visit https://www.testbox.com/solutions.

TestBox may share, sell, rent or trade aggregate data and disaggregate anonymized data, some of which may be based on Personal Data, and may use the same for purposes of promoting and improving its products and Services. Any sharing, selling, renting or trading in this manner will never disclose individual Personal Data.

TestBox may share Personal Data with: (a) TestBox’s subsidiaries and affiliated companies; (b) subcontractors and other third party service providers; (c) auditors or advisers of our business processes; and (d) potential purchasers or investors in the company.

TestBox reserves the right to use or disclose Personal Data if it has a good faith belief that disclosure is necessary to: (a) comply with the law or with legal process served on or to cooperate with any legal investigation; (b) protect and defend TestBox’s rights or property of those of its users; (c) act in an emergency to protect someone’s safety; or (d) investigate any violation or potential violation of the law, this Privacy Policy, applicable Services license restrictions, any other agreements between you and TestBox or other activity that is illegal or may expose TestBox to legal liability.

TestBox may share Personal Data with any company that acquires its company or assets. That company will possess the Personal Data collected by TestBox and will assume the rights and obligations regarding Personal Data as described in this Privacy Policy.

TestBox may share Personal Data if you provide prior consent to do so.


International Transfer of Information Collected

To facilitate TestBox’s global operations, TestBox may transfer and access Personal Data to and from around the world, including the United States where its domain is based. This Privacy Statement shall apply even if TestBox transfers Personal Data to other countries. 

Correcting and Updating Your Information

If you are a resident of a country that provides you with the right to request a copy of the Personal Data TestBox holds about you and/or to correct any inaccuracies within such data, and TestBox is required by applicable laws to respond to such requests, then you may address such requests to the contact information provided in the “Contact Us” section below. TestBox will use reasonable efforts to supply, correct or delete information that we hold about you or to advise you if we are not required by applicable laws to comply with such requests. 

Users may update or change their registration information by logging in to their accounts at hello@testbox.com. Requests to access, change, or delete your information will be handled within 30 days or the maximum amount of time allowed by law, and should be sent to privacy@testbox.com.

Users cannot opt out of receiving transactional emails related to their account with TestBox or the Services.


Your California Privacy Rights

Subject to certain limitations, the California Consumer Privacy Act (“CCPA”) provides California consumers the right to request to know more details about the categories or specific pieces of personal information TestBox collects (including how TestBox uses and discloses this information), to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights. If you are a resident of California (or another jurisdiction that provides comparable rights) and would like to make a request, please contact TestBox at the address listed, below. TestBox does not sell the personal information it collects to third parties for money or any other consideration, as that term is generally understood.

Security

TestBox is hosted on leading cloud service providers (currently, AWS) and uses industry-standard security protocols to protect Personal Data. Personal Data is stored on private servers in a protected security group. All connections between the end user and our servers are encrypted with SSL, and server software is kept continuously up to date with the latest security patches.


Privacy Shield Statement

To the extent TestBox collects or processes Personal Data either on TestBox’s website or through the use of the Services, TestBox complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the, collection, use and retention of Personal Data transferred from the European Union, United Kingdom and/or Switzerland to the United States, respectively. TestBox has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view the certification for TestBox, please visit https://www.privacyshield.gov/.

TestBox’s accountability for Personal Data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, TestBox remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the Personal Data on its behalf do so in a manner inconsistent with the Principles, unless TestBox proves that it is not responsible for the event giving rise to the damage.

If you have an unresolved privacy or data use concern that TestBox has not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (at no cost to you) at https://www.jamsadr.com/eu-us-privacy-shield.

For any Privacy Shield disputes that cannot be resolved by the methods above, you may be able to invoke a binding arbitration process under certain conditions. To find out more about the Privacy Shield’s binding arbitration scheme, please see: https://www.privacyshield.gov/article?id=ANNEX-I-introduction.The Federal Trade Commission has investigation and enforcement authority over TestBox’s compliance with the Privacy Shield.

Amendment of this Privacy Policy

TestBox may change this Privacy Policy at any time by posting a new version on TestBox’s website. TestBox will also notify Users and their end users of any changes through Services account(s), email or by other means. The new version will become effective on the date it is posted, which will be listed at the top of the page as the new Effective Date. If a user disagrees with any changes to this Privacy Policy then their only remedy is to cease using the Services.


Minimum Age

The Services are not directed to, nor intended to be used by, individuals under the age of 13. TestBox does not knowingly collect personal information from individuals under the age of 13. If you become aware that an individual under the age of 13 has provided us with personal information, please contact us immediately as described below. If we become aware that an individual under the age of 13 has provided us with personal information, we will take steps to delete such information.

Your Rights to Information about Sharing

Residents of California and residents of certain other jurisdictions may request certain details, pursuant to applicable laws, about how their information is shared with third parties for direct marketing purposes. If you are a resident of one of these jurisdictions, and would like to make such a request, please contact us as described below. 

Contact Us

If you have any questions about this Privacy Policy, or anything else please contact us at privacy@testbox.com.


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